Posted on: 11 July 2018
ID 25

Client Servicing Consultant

New Zealand Home Loans is a rock solid Home Loan and Insurance provider who work with their clients to reduce debt, achieve their milestones and create financial wellbeing for life. We offer New Zealander's choices and strategies to achieve their financial goals. New Zealand Home Loans is a well-established business with over 80 Franchises nationwide and 230+ consultants within New Zealand. We continue to uphold a reputation for quality, dedication and reliability;

New Zealand Home Loans is on the hunt for a superstar.

That’s where you come in

Managing relationships with clients in our network; your day will be kept busy with:

  • Maintaining and retaining existing client relationships and growing the New Zealand Home Loans business
  • Maintaining regular contact with clients through the New Zealand Home Loan Service Level Agreement and prescribed CRM system
  • Provide ongoing quality service to our clients with our prescribed debt management system
  • Supporting the Business Owner in the day to day running of the business
  • Coordinating the office operations to secure efficiency and compliance

Skills and experience

  • Relevant experience (at least 2 years) in the Financial Services Industry
  • Be a natural multi-tasker (organised at dealing with multiple tasks)
  • Demonstrated success in identifying, understanding, meeting and exceeding client needs by building effective relationships
  • An active listener with superstar verbal and written communication skills
  • Knowledge and experience of sales techniques and procedures
  • Must be a self-starter and able to work independently effectively to achieve common goals
  • Demonstrated advanced ability in PC hardware and computer applications such as Microsoft suite, Internet applications, scheduling programmes and databases
  • Proven experience as an Office Administrator or similar role

Must be willing to work flexible hours (after office hours if necessary)

Do you think you can be the vital front-line link between our clients and our extensive range of products and services within New Zealand Home Loans?

Credit Management jobs
Banking, financial services jobs
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