Posted on: 13 July 2018
ID 31

Front Office Receptionists

Front Office Receptionists

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

• Greet guests and visitors as they approach the front desk and politely inquire into their reason for visiting
• Check reservations to determine details and confirm reservation and room statuses
• Provide visitors with information on guests’ room numbers (where allowed) and arrange for them to be escorted
• Divulge information regarding the hotel’s facilities and services and encourage guests to make use of them
• Operate the PABX system by responding to telephone calls and providing required information
• Take and relay messages to staff members and guests and provide call back services
• Handle hotel correspondence, emails and filing duties and ensure that advanced bookings are accurately punched into the system
• Handle cancellations according to protocols and inform guests on waiting lists about slot availabilities
• Provide information regarding room prices and costs of additional services, not part of the room package
• Assist guests in checking in to their rooms and checking out, ensuring that all documentation is available

Qualified persons are advised to forward their CV/RESUME via email for immediate application consideration

We thank all applicants for applying. Only those under consideration will be contacted.

Front Office jobs
Hotel management, tourism jobs
More details
Salary negotiation
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